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Terms & Conditions

DiscountLanyards was founded on a simple concept that our customers are the reason for our success. We back each custom lanyard order with outstanding customer service practices, and our 100% quality guarantee. Every lanyard order is a team effort. You are a very important part of our team. We depend on you to provide the crucial information we need to produce the specific lanyard you want. We each have responsibilities to make your order a success. For your convenience, we have listed these responsibilities below. Please take a few minutes to read them. These are the terms and conditions of our sales. Feel free to contact us if you have any questions. Is Responsible For:

Standing Behind Our Products 100%

DiscountLanyards backs each and every order with our 100% Quality Guarantee. We will gladly replace (at no additional cost to you) any lanyard that is found to have defects in materials or workmanship. You have 30 days from the time that you receive the order to notify us of any problem or defect.

Giving You Accurate Information

Before production of your order begins, you will receive a digital proof of your lanyard via email. This proof is an artist rendering of the final product. This offers you an opportunity make any necessary changes or corrections prior to starting production.

Confirming Your Order

Before we begin production of your lanyards, you will receive an order confirmation notice via email. This notification will contain detailed specifications of your order including type, item number, quantity, colors, and approximate delivery date.

Producing your order correctly and on time

Once we obtain your approval on both the digital proof and the order confirmation, we will produce your lanyard order within 10-14 business days. Please note that normal turnaround is approximately 2-3 weeks. Due to the custom nature of your product, once your order is placed, it cannot be canceled for any reason.Your order will be shipped via FedEx unless otherwise noted on your confirmation email, directly to the address you specify.

You Are Responsible For:

Legal Ownership of any and all logos, trademarks and copyrights

Submitting your design to, you warrant that you have the legal right to reproduce (or have reproduced) any logos or other images associated with your order. You also certify that the reproduction of any images you submit does not infringe on any other company's or individual’s rights.

Giving due attention to the proof provided

Once you receive the digital proof of your lanyard, review it in detail. Please give special attention to: the design, the grammar, layout, size, and colors. Once you have made any necessary changes to your proof, return it to us via email. This is your signal to us that everything has been approved.

NOTE: We use either stock colors or the Pantone PMS color matching system. Because computer monitors vary in the way they display colors, it is important that you indicate your color choices using Pantone PMS numbers. PMS color books are available at most art supply stores and some libraries. We strongly recommend you consult these sources, because this is the only way to completely verify accurately your color choices. All PMS numbers will be listed on your proof so that you can verify them easily.

Review the details of your order confirmation

After your proof has been returned to us, you will receive an order confirmation. Please review once again the information listed carefully. If all the information is correct, return it to us and we will begin the production process. NOTE: Once an order has been approved and confirmed it may not be canceled for any reason. NOTE: On a single sided woven lanyard, the reverse side will not look the front side. It will look more like the back side of an embroidered item such as a baseball cap. If you require a lanyard that is double sided, please state so prior to confirming the final order.

Providing correct shipping information

Your order will be produced and shipped within 5-14 business days. We cannot and will not be held responsible for delays in shipping caused by inaccurate address information, acts of nature, the misrouting of your package by FedEx, or undeliverable shipping addresses

Legal Details:

All orders are final. Due to the custom nature of the lanyards we manufacture, all sales are final. Once an order has been placed, it may not be canceled for any reason. DiscountLanyards does not issue refunds. As mentioned previously, we will replace any lanyard that contains defects in materials or workmanship.

In the event that a legal dispute arises, it is agreed that the venue for such a dispute is Marion County, Florida, USA. Should the dispute pertain to the illegal use of copyright or trademark infringements, you agree to defend the claim at your sole expense. You agree to pay any damages and costs assessed against DiscountLanyards as a result of such a lawsuit or proceeding. You also agree to hold DiscountLanyards harmless in such a lawsuit or proceeding.

All lanyards displayed on this website are shown only to illustrate the reproduction capabilities of DiscountLanyards. Purchase of merchandise from DiscountLanyards DOES NOT in any way, shape or form grant you permission to reproduce logos, nor does it transfer, grant or lease ownership of any logos or trademarks to you.

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